**This post was extremely badly hacked and rewritten/partially deleted and blocked I could not finish it or edit it--hackers froze the body of the template
As of this moment, after more than 20 minutes of a terrorist posing as a chat agent for my bank (PNC), he cannot change one line of an address change, citing that this reputable and famous bank in America slows down it's functioning and has updates at night, so processing one line of an address change is now taking more than 20 minutes. The hacking is so severe that typing letters out--they don't appear when I am typing and the lag time is about 30 seconds for anything to print out.
Hackers have pou
I will copy and paste the info from the chat--deleting of course my personal information: for this entire chat, the internet connection was turned off once, the monthly statement I was trying to access was frozen. The laptop froze constantly every time I clicked on the statement page
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Thank you for the information. The address that you have provided is the address for PNC to officially open the Money Market account.
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Make sure the email address is correct. The transcript will be sent immediately to the address entered, and you won't be able to edit the address.
Send us a message any time to start a new conversation with a Care Center consultant.
This is not something we can assist with in messenger.
You will have to call customer care directly at 888-762-2265 Monday- Friday from 7am- 9pm est and Saturday- Sunday from 8am- 5 pm est.
I apologize for the inconvenience.
This is not something we can assist with in messenger.
You will have to call customer care directly at 888-762-2265 Monday- Friday from 7am- 9pm est and Saturday- Sunday from 8am- 5 pm est.
I apologize for the inconvenience.
RETURN CODE: P12453023
If you are still having issues, we ask that you call PNC Online Banking Support directly at 1-800-762-2035 M-F 8-9 EST. Weekends 8-5 EST.
Thank you for messaging PNC, I hope you have a nice day.
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Select a rating from 0 (not at all satisfied) to 10 (extremely satisfied):
Select a rating from 0 (not at all satisfied) to 10 (extremely satisfied).
Make sure the email address is correct. The transcript will be sent immediately to the address entered, and you won't be able to edit the address.
RETURN CODE: P12453023
· External Transfers
· Bill Pay
· Zelle
· Two-Step Verification
If you need to call PNC while abroad, you can dial 1-412-803-7711 for the International Operator. The International Operator line is a collect call, so PNC will accept the charges. You can reach this number Monday through Friday 8:00AM to 9:00PM ET and Saturday and Sunday 8:00AM to 5:00PM ET.
We do offer Additional Sign On Security as part of Two-Step Verification. If you are enrolled with this feature, a unique one-time passcode will automatically be sent to you via text message every time you sign-on to Online Banking.
If you wish to turn off Additional Sign On Security, please follow the steps below.
1. Click the Customer Service tab
2. Click Two Step Verification
3. Click Manage in the Additional Sign On Security box
4. Under Settings on the next screen click the option for Off.
5. On the small pop up window click Save to complete that process.
Please let me know if there is anything else that I could assist you with for today.
We are currently unable to process your phone number registration. We do not have a phone number on file for your accounts. Please visit the Telephone Number link within the Personal Settings section of the Customer Service tab to update your information. If you need further assistance, please call us at 1-800-762-2035.
Return Code = P25250100
Many of our online banking services are not compatible with international addresses and phone numbers.
Two-Step Verification being one of them.
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How can I assist?
I will be sending you a secured form in this messaging session. To access the secure form, please click the underlined portion within the message below. Please answer the questions asked in this secure form and press the Submit button once completed.
Please allow me several minutes to review the account and your previous conversation/s with us. Once I have an answer or an update, I will let you know!
I do have to apologize ahead of time as due to our security processes, the secure form that you filled out previously with Ta'Rayia was deleted when I received the conversation and I can no longer view it.
To complete your International Address Change Request, can you please provide it again by filling out and submitting the secure form below? If possible, please provide an abbreviated version of the address in order to make sure that none of the address lines exceed allowable character limits:
To proceed, can you please provide an abbreviated version of that line? You may provide it on this chat.
Thank you for this information! Please allow me several minutes to complete your International Address Change Request. Once I am finished, I will let you know!