Day #2 of the utter hell from this bank (not just day #2 but 2 in a row as I try to never contact this bank even with serious problems the harassment and non-stop lies is too much for me). The agent who is supposed to deal with my situation, emergency, is not answering her phone. She told me she would be in 8 am every day and would respond to emails if I didn't reach her. Nothing.

 While in the chat trying to get an agent to locate if she is even in the bank today, as she told me she would be yesterday but was not and never phoned back never responded and was out and would not answer her phone for hours until another chat agent told me by 2 pm their time she had left for the day. Today, at 8:30 a.m. no answer, I left one message, called again just now. Nothing. In the chat I am being attacked by hacking so what I type freezes, appears 1 minute later completely rewritten and half is deleted and all words are lacking letters. Trying to repair it, hackers are blocking the keyboard and cursor function. 

As with yesterday but it was much worse, taking 3 hours to just be able to type quickly. Spending 6 more hours being lied to constantly from agent to agent and now to try to get my debit cards mailed out to me is blocked once again. This bank refuses to verify my identify by phone but they did all week, only when they could actually do something to help me they are claiming that they can't help me any longer because I have no debit card with which to verify my information. They have blocked my mobile phone from receiving text messages so I can't receive that, and so they have locked me out from accessing a supervisor as if the lost card means I can't get service any longer and they are demanding a debit card number in order to verify me, and a debit card in order to send cash from my account directly, of course bypassing the need for a debit card.